Vinted Members Share Anger About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
